Supporting Our Community
One Journey at a Time
To every corner of our community, we’re here to help you stay mobile, independent, and connected.
Health Shuttle was founded with a clear purpose: to make everyday life easier for people who need a little extra support getting from A to B. Whether you’re heading to a medical appointment, doing your weekly shop, or meeting a friend for lunch, our team is here to help you get there safely, comfortably, and on time.
Our founder, Jessica Ma, has lived in New Zealand for over 15 years after moving from China. With a background in government-funded services and customer support at St John, she saw firsthand how many people, especially seniors, those recovering from injury, and members of Auckland’s Chinese-speaking community, were struggling with transport. In 2022, she started Health Shuttle to fill that gap.
Today, Health Shuttle proudly serves the Auckland area, offering transport with heart. What began with one driver has grown to a small, dedicated team who understand the importance of kindness, reliability, and being truly present for each person we serve.
What Makes Us Different
We understand that transport isn’t just about getting from place to place, it’s about connection, comfort, and care. That’s why every part of what we do is designed around the people we serve.
We’re local. Based in Auckland, our team knows the neighbourhood, the traffic, the routes, and most importantly, the people.
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Our Commitment to You
Trust
All our drivers are fully vetted and Auckland Transport registered
Empathy
We take the time to understand your needs, and tailor our service accordingly
On time, every time, with flexible scheduling
Whether you need help getting in and out of the vehicle, or someone to wait with you at your appointment, we’re there.
Reliability
Support
I started Health Shuttle because I saw people falling through the cracks, especially seniors, and members of our Chinese-speaking community. Many of them didn’t have family nearby or didn’t feel confident navigating appointments in English. I wanted to create something that could offer both transport and peace of mind.”
Jessica Ma, Founder
Meet Jessica Ma
We’re Here for Everyone
While we offer unique support for Chinese-speaking clients, our services are open to anyone in need of reliable, friendly, door-to-door transport.
If you or a loved one needs assistance getting around Auckland, whether temporarily or long-term, we’re only a phone call away.
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